Helpdesk & Management

Outsourcing Oracle ERP Helpdesk & Management

The Oracle system has been successfully implemented. What a relief. After all that hard work, it's nice to get quick answers to questions and have the confidence that processes are executed on time and correctly.

In short, the helpdesk | the management of Oracle ERP must be well designed and entrusted to the right people / party. This can be a combination of in-house administrators | helpdesk with support from Apps & Us as well as directly with Apps & Us, where your organization retains control. The possibilities are diverse.

Apps & Us serves dozens of organizations with ERP management. This includes both functional and technical management of Oracle ERP. These organizations come from many different sectors including: government, retail, insurance, education, manufacturing, logistics, automotive. Both nationally and internationally.

"We can quickly proceed with our tasks thanks to the assistance of Apps & Us. It's great that I can directly contact my dedicated consultant, who handles my questions quickly and professionally. They also proactively and automatically monitor manual and automatic actions. We immediately know if something has gone wrong and are not faced with surprises."

- Financial Administration Employee -

Financial institution

Oracle E-business Suite

Oracle E-business suite, ook wel Oracle EBS, is een ERP-pakket dat zijn sporen heeft verdiend. Het bestaat uit verschillende modules. Samen ondersteunen en verbeteren ze de bedrijfsprocessen en vormen ze een compleet ERP-systeem.

Geschikt voor organisaties, binnen diverse sectoren, met complexe bedrijfsprocessen. Die op zoek zijn naar automatisering, efficiëntie en verbetering in productiviteit.



Voordelen Oracle E-Business Suite
  • Integratie producten van derden mogelijk
  • Breed aanbod van modules
  • Uitgebreide integratie tussen de verschillende modules
  • Verwerken grote aantallen

How and what?

Helpdesk

Our helpdesk is staffed by experienced Oracle consultants who solve problems quickly and competently. Depending on what your organization expects from us, we make agreements. We strive to achieve service levels. This way, you know exactly what to expect from us and at what cost. Furthermore, we make agreements about priorities, response times, and the deployment of consultants. Our helpdesk is available in Dutch and English, with limited availability in German.

On-site support

We support your organization from our office in Arnhem, but we are also regularly present on-site, especially when the situation requires it. This way, we provide maximum added value.


Engage us for:
  • Management of Oracle ERP (Fusion & E-Business Suite) 

  • Management of Oracle Integration Cloud 

  • Resolving issues with integrations to other applications 

  • Support for (key) users 

  • Support for functional administrators 

  • Improving deficiencies 

  • Dutch and English support

  • And more...

Oracle E-business Suite

Oracle E-business suite, ook wel Oracle EBS, is een ERP-pakket dat zijn sporen heeft verdiend. Het bestaat uit verschillende modules. Samen ondersteunen en verbeteren ze de bedrijfsprocessen en vormen ze een compleet ERP-systeem.

Geschikt voor organisaties, binnen diverse sectoren, met complexe bedrijfsprocessen. Die op zoek zijn naar automatisering, efficiëntie en verbetering in productiviteit.



Voordelen Oracle E-Business Suite
  • Integratie producten van derden mogelijk
  • Breed aanbod van modules
  • Uitgebreide integratie tussen de verschillende modules
  • Verwerken grote aantallen

Tailored advice

Apps & Us is happy to support with management tasks performed by professional Oracle ERP consultants. Would you like to know what we can do for you, which clients we work for, and how we will handle the management of your organization? We'd love to tell you more. Contact us at phone number: 0318 255063 or through the contactform.